By browsing our website or by placing an Order, You agree to these Terms and Conditions. These terms and conditions constitute a legally binding Agreement between South Australian Design Studio pty ltd. (Tiny Allies) and You for the supply of Products.

Orders will be deemed to have been received by Tiny Allies at the time when payment details have been provided and approved and an automated confirmation has been sent.  Order confirmations are sent to your nominated e-mail address. Take care when submitting an order - orders may not be cancelled once they have been received. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. Tiny Allies is an online business and will primarily communicate with customers via e-mail. It is the customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence. Each Order (once confirmed) represents a separate agreement.

In the event we need to cancel an order, all money paid by you in relation to that order will be refunded in full. We will confirm this cancellation by email. 

We will ensure that all Tiny Allies goods are delivered as fast as possible. From time to time it's possible for shipping and other factors outside our control to result in delays.

No Liability will be accepted for loss or damages suffered by anyone as a result of any such delays. The listed delivery times are an estimate only and subject to change without notice. Where scheduled dispatch of a Product is delayed by more than 1 week, we will notify customers by email at the email address nominated in orders.

Once goods have been dispatched, customers need to liaise with Tiny Allies nominated courier company for delivery, only - checking the tracking number and making themselves available to take delivery during business hours. Information that will provide to customers in relation to delivery will be from a third party, and We will not guarantee the accuracy of such information.

When you're returning goods to us, we take no responsibility for anything lost in transit.

Refunds may take up to 5 business days to be processed.

There will be no refund on any sale items.

All prices listed on the Site are in Australian Dollars and include GST. Promotional discount codes may be given at the sole discretion of Tiny Allies, with terms and conditions detailed at the time of the relevant offer. We reserve the right to change our pricing without notice.

All prices listed on the Site exclude Delivery Costs, these are shown separately in the Product page. Please note, this may be recalculated depending on the number of Goods you place in an Order.

Nothing in these terms and conditions excludes, restricts or modifies the consumer guarantees provided for by statute including under the Australian Consumer Law. 

Any item can be exchanged for another product or credit note if it is returned within 14 days of purchase and was purchased at full price. To be eligible for an exchange, the item must be unused and in the same condition that you received it. The item must also be in the original packaging. Shipping costs to return the item to Tiny Allies are the responsibility of the customer and are non-refundable. Unfortunately we do not offer refunds for a 'change of mind'.

There is no exchange on Sale items. 

If the item is deemed 'not fit for purpose', or is damaged in someway, a refund can be issued. Unfortunately, we do not offer a refund for a 'change of mind'.

In the case that your item is found faulty, we are more than happy to replace your item. For internal production purposes we require a photo of the faulty item and the fault shown as clearly as possible.

All returns, exchange and faulty queries are to be directed to : hello@tinyallies.com In your email, please be sure to include your order number. If your items were a gift please ask for the receipt, and forward a copy of the receipt to us, if the gift was ordered online through us an order number will do.

We will notify you once your item has been received. When returning goods we recommend using a tracked service.

All Intellectual Property in any material on this site is the property of Tiny Allies, or of a third party, and remains the property of its respective owners. Unless expressly authorised, you may not reproduce adapt, modify, display, perform or distribute any material or any part of any material. Please do not modify or copy the layout or appearance of the site nor any computer software or code contained in the Site either, or decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the site. All of that is a no-no. Meaning, very much prohibited. We know you understand.